Diane, Kevin, and Taylor all do a fantastic job going over what they are going to do and what they found, checking in along the way. The work is done thoroughly and on time. I brought in my car for it's spring maintenance and they found some issues I wasn't expecting so the bill was more than I expected too but they got my ok along the way. My car is running beautifully and I could tell the difference as soon as I started driving it. If you want your car taken car of right and want a consistent place to go place to go with knowledgeable friendly people Larson's is great, if you only do the absolute basic things it may not be for you.